1.The phone has multi-language inside , if you are not sure whether the phone has your country’s language,contact us before you place order or tell us what language you need in the order .
2.The actual available internal storage is less than the specification ,because system and apps will occupy some of space. For example,if the ROM is 16gb, actually it is only 11-13gb can be use,it is normal .
3.Please double check whether the network works with your carrier .We are not responsible if it doesn’t work with your carrier after you receive it. Check your country network from: www.willmyphonework.net
4.ALL Refurbished or Used iphone battery capacity would be less than the official standard. Usually our battery would be up to 80% of standard. It is normal when you receive phone which is not full battery .
Please make sure you have accepted all the items above before you place the order,thanks
Dear friend,please read carefully before order
In order to assure your warranty from us,please take a clear picture or video for unpacking,if the parcel is empty,damaged or incorrect weight,please ask your Post Office or Logistics to provide official document,especially the claim request paper
Warranty
We provide 4 months warranty for all products except accessories. If the buyer gave us 5 stars feedback after received the parcel immediately ,then we will provide additional 2 months warranty as appreciation,which means our buyer can have 6 months warranty in total. The warranty of items would be failed if you fix or disassemble it without our agreement. Please show us the clear video including IMEI number if you have after-service problems.
Customs Tax
Please write down the message under your order If you need declare the items with original cost (it may cause high custom tax). If not, we will declare items as ‘MP5’ or ‘phone’ (about 30usd-100usd) by Singapore post or ‘Phone’ (Above 27USD) by DHL to help you avoid high customs tax ,if the parcel get strict inspected by custom,you still need to pay tax for customs clearance, we won`t bear the customs taxes.
For DHL remote areas,you need to pay about extra $27 Remote fee for DHL company.You can check if your place belongs to remote area here(raslist.dhl.com/jsp/first.jsp) .
If it is,you can pay here:(DHL https://www.aliexpress.com/store/product/DHL-remote-information/1053035_1708805395.html).
The items will send out on time after you paid the remote fee.
Plug Adapter
Order Cancellation
Please choose the cancel reason as “I don’t want this order” , “Processing time is out of my expectation.” Or “Other reasons” that will be less process for those reasons so you will get your money sooner, thanks.
Get your extra benefit
Please leave TOP 5 Star feedback/review in 3 days to help you earn longer warranty period and get $3 discount coupon (over $100 value package )in your next order.
